National Grid SAP
DESCRIPTION
A Specialist Implementation
SERVICE
Prepare, Deliver
LOCATION
UK
Overview
DNASTREAM brought their unique knowledge and insight into the working of the utility sector to address the particular system requirements of National Grid.
With our help the business was able to come together under the same SAP solution.
What We Did
DNASTREAM provided programme management and industry-experienced SAP implementation specialists to help achieve a successful project delivery.
Design, quotation and acceptance of new work including complex individual customer specific requirements
Management of customer queries and ensuring that regulatory standards were met
Management of ad hoc work
Work planning with external input for service provider scheduling
Planned and preventive maintenance work scheduling
Asset portfolio updating
Policy meter exchanges
Procurement, billing and finance
Documents, technical specifications and drawings
Outcomes
DNASTREAM were able to bring their utility knowledge to National Grid to understand the specific issues and complex requirements of the I&C metering business.
This allowed the business to come together under the same solution, whilst still maintaining the particular business requirements of each part of the business. Having been through a SAP implementation before, National Grid were able to appreciate the benefits of having DNASTREAM on board with their experience and expertise to focus on this project and deliver the right solution on time and to budget.
WHAT THE CUSTOMER SAID
"The project encompassed significant SAP and business change elements. DNASTREAM added a strong team of project and programme managers and industry-experienced consultants who brought significant leadership, drive and experience to bear."
"The result was a timely project delivery and excellent adherence to the budget. I would recommend DNASTREAM to other organizations that are looking to ensure their SAP Programmes are successful and cost effective."
- Nigel Taylor, Portfolio Lead Metering and Onstream Programmes, National Grid