GSH Group
DESCRIPTION
IFS360 Scheduling solution
SERVICE
Prepare, Deliver, Adopt
LOCATION
UK
Overview
Our client was introducing a new workforce management system that included a range of changes to working practices, with IFS360 Scheduling as the chosen core solution.
GSH were keen to have a specialist partner to own the project management and benefit from their deep experience and proven approach.
What We Did
DNASTREAM had overall responsibility to the client for managing all aspects of the project:
Definition of the project management methodology and governance model to align the approaches of the software vendor and integration partner and the internal GSH approach based on PRINCE2
Integrated project planning across all work streams including resource planning for both external and internal project team members
Creation of all key project management products including advice and guidance on good practice
Attendance at Project Board meetings (chaired on behalf of the project sponsor and project director when required)
Preparation of Steering Committee updates and general support to the client sponsor and project director
Advice and guidance to the client’s senior stakeholders regarding good project management practice and learnings from other workforce management projects
Chairing of the weekly project reviews
Close liaison with the software vendor and integration partner to ensure delivery of required activities and products on time and within budget
Close liaison with GSH’s internal project team and supporting functions to ensure delivery of required activities and products on time
Management of the project risk register and issues log together and flagging high priority risks to be managed at board level
Management of the project schedule and resource plan
Project financial management and reporting
Support of the client during testing and coordination of resources across the testing work streams, in particular during UAT
Close liaison with the client’s business lead for the development of the deployment plans
Support of the client during cutover planning and execution of cutover activities
Support of the client during handover to the GSH and partner support organisations
Post-implementation review
Outcomes
The key benefits delivered were:
Full delivery of the project and solution to time and to budget
WHAT THE CUSTOMER SAID
"Paul [DNASTREAM project manager] took real responsibility for delivery rather than just acting as a project administrator."
"The frequent steering committee meetings helped us to maintain control over any issues arising in a timely manner."
- Pat Noble, IFS360 Project Director, GSH Group